Privacy Policy

This Privacy Policy explains how Ovaloop collects, uses, discloses, and safeguards personal information when you use our website, applications, products, and services.


Privacy Policy
Introduction
Information We Collect
How We Use Information
Data Ownership
Data Sharing
Data Retention
Data Security
International Data Transfers
Your Rights
Cookies and Analytics
Children's Privacy
Changes to This Policy
Contact Us

1. Introduction

Ovaloop ("Ovaloop", "we", "our", or "us") is committed to protecting the privacy and security of our customers and users. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you use our website, applications, products, and services.

By accessing or using Ovaloop services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

A. Information You Provide:

•Business name

•Contact information

•Email address

•Phone number

•Billing information

•Store locations

•Employee information entered into the platform

•Customer records entered into the platform

B. Information Automatically Collected:

•IP address

•Device information

•Browser type

•Operating system

•Application logs

•Usage analytics

•Error reports

C. Transaction Data:

•Inventory records

•Sales records

•Purchase records

•Customer transactions

•Supplier records

•Financial and accounting data stored within Ovaloop

3. How We Use Information

We use information to:

•Provide and operate our services

•Process subscriptions and payments

•Improve platform performance

•Provide customer support

•Detect fraud and abuse

•Ensure platform security

•Communicate service updates

•Comply with legal obligations

•Develop new features and products

4. Data Ownership

All business data entered into Ovaloop remains the property of the customer.

Ovaloop does not claim ownership of customer business data.

5. Data Sharing

We do not sell customer data.

We may share information with:

•Payment processors

•Cloud infrastructure providers

•Analytics providers

•Professional advisors

•Government authorities where legally required

All third-party service providers are required to maintain appropriate confidentiality and security measures.

6. Data Retention

We retain information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Data Security

Ovaloop implements reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

No method of transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

8. International Data Transfers

Your information may be processed and stored in countries outside your jurisdiction where our service providers operate.

By using our services, you consent to such transfers where permitted by law.

9. Your Rights

Depending on applicable law, you may have rights to:

•Access your information

•Correct inaccurate information

•Request deletion of information

•Restrict processing

•Object to certain processing activities

•Receive a copy of your data

Requests may be submitted to support@ovaloop.com.

10. Cookies and Analytics

Ovaloop may use cookies and similar technologies to improve user experience, analyze usage, and enhance platform performance.

11. Children's Privacy

Ovaloop services are intended for business users and are not directed at children under the age of 18.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted on our website and platform.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Ovaloop

Email: support@ovaloop.com