Privacy Policy
This Privacy Policy explains how Ovaloop collects, uses, discloses, and safeguards personal information when you use our website, applications, products, and services.
1. Introduction
Ovaloop ("Ovaloop", "we", "our", or "us") is committed to protecting the privacy and security of our customers and users. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you use our website, applications, products, and services.
By accessing or using Ovaloop services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
A. Information You Provide:
•Business name
•Contact information
•Email address
•Phone number
•Billing information
•Store locations
•Employee information entered into the platform
•Customer records entered into the platform
B. Information Automatically Collected:
•IP address
•Device information
•Browser type
•Operating system
•Application logs
•Usage analytics
•Error reports
C. Transaction Data:
•Inventory records
•Sales records
•Purchase records
•Customer transactions
•Supplier records
•Financial and accounting data stored within Ovaloop
3. How We Use Information
We use information to:
•Provide and operate our services
•Process subscriptions and payments
•Improve platform performance
•Provide customer support
•Detect fraud and abuse
•Ensure platform security
•Communicate service updates
•Comply with legal obligations
•Develop new features and products
4. Data Ownership
All business data entered into Ovaloop remains the property of the customer.
Ovaloop does not claim ownership of customer business data.
5. Data Sharing
We do not sell customer data.
We may share information with:
•Payment processors
•Cloud infrastructure providers
•Analytics providers
•Professional advisors
•Government authorities where legally required
All third-party service providers are required to maintain appropriate confidentiality and security measures.
6. Data Retention
We retain information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
7. Data Security
Ovaloop implements reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.
No method of transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
8. International Data Transfers
Your information may be processed and stored in countries outside your jurisdiction where our service providers operate.
By using our services, you consent to such transfers where permitted by law.
9. Your Rights
Depending on applicable law, you may have rights to:
•Access your information
•Correct inaccurate information
•Request deletion of information
•Restrict processing
•Object to certain processing activities
•Receive a copy of your data
Requests may be submitted to support@ovaloop.com.
10. Cookies and Analytics
Ovaloop may use cookies and similar technologies to improve user experience, analyze usage, and enhance platform performance.
11. Children's Privacy
Ovaloop services are intended for business users and are not directed at children under the age of 18.
12. Changes to This Policy
We may update this Privacy Policy periodically. Updated versions will be posted on our website and platform.
13. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Ovaloop
Email: support@ovaloop.com